Use cases
Instant alerts for negative mentions of your brand
A negative review or an angry thread is easiest to handle in the first hours. On the Business plan, EchoMention checks your sources every 30 minutes and sends each new negative mention to your channels right away.
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EchoMention · Acme
14 new mentions in the last 24 hours, 2 negative
5 positive 7 neutral 2 negative
- Acme outage hits EU customers for two hoursnegative
- Show HN: Acme, open-source feature flagspositive
- Moved our team to Acme, setup took five minutespositive
- Acme vs Flagly for a small team?neutral
- Acme review after three monthsneutral
How instant alerts work
- When instant alerts are on, your workspace is checked every 30 minutes instead of once a day.
- Each new mention scored negative is sent to your channels immediately.
- To avoid alert storms, at most 5 alerts are sent per hour; the rest wait for the daily digest.
- Everything else, positive and neutral, arrives in the daily digest as usual.
About sentiment accuracy
Sentiment comes from a fast lexicon model for English and Russian. It catches clear complaints well and can miss sarcasm. Business also includes AI summaries, which help you judge a mention without opening it.
How EchoMention works
- Add keywordsBrand, product, competitors, with spelling variants and exclusions.
- Pick sourcesNews, RSS, Hacker News, Bluesky, YouTube, Telegram channels, web search.
- We match and scoreDuplicates removed, every mention marked positive, neutral or negative.
- Get the digestIn Slack, Discord, Telegram or e-mail, at the hour you choose.
When you hear about a mention
- FreeWeekly e-mail digest: Google News and Hacker News, 1 keyword.
- Pro and BusinessDaily digest at the hour you pick, every source, every channel.
- Business instant alertsNegative mentions checked every 30 minutes and sent right away, up to 5 per hour.
Frequently asked questions
Which plan includes instant alerts?
Business ($39/month).
Can I get instant alerts for all mentions?
No. Instant alerts are for negative mentions; all other mentions arrive in the daily digest.
Where are alerts sent?
To the same channels as your digest: Slack, Discord, Telegram or e-mail.
Do you need access to my accounts?
No. EchoMention reads only public content. You connect where the digest goes: a Slack or Discord webhook, a Telegram chat or an e-mail address.
Start monitoring in two minutes
Free plan forever, no credit card. Pro is $19/month when you need every source and a daily digest.